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I can't open my sharps bin, what should I do?
I can't open my sharps bin, what should I do?

How to open your sharps bin

Ana avatar
Written by Ana
Updated over 2 months ago

Accidents happen, and sometimes a sharps bin can get accidentally locked or arrive sealed shut. But don't worry, here's a simple way to open it again using a common household tool.

What You'll Need:

  • A flathead screwdriver (or a similar sturdy, flat utensil)

Instructions:

  1. Holding the sharps bin securely, insert the head of the screwdriver/utensil under the 'lock gap' in the bin lid

  2. Lift the handle-end of the screwdriver/utensil upwards

  3. The sharps bin lid should pop/click open

If it Doesn't Open:

If the lid remains locked after following these steps, please contact our customer support team who'll be happy to help:

  1. In-App Chat: Open the Second Nature app and navigate to the "Chat" page. Scroll to the bottom for the option to "Speak to Customer Support."

  2. Email: Send an email with your request to support@secondnature.io

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