Second Nature

Anastasia

Medication-supported programme FAQs

I missed my delivery, how do I rearrange this?

How to change your medication delivery date

Updating the delivery address for your medication

How to change your medication delivery address

Do I have to be at home for my delivery? Can they leave the parcel in a 'safe place'?

I received an email from Blueco, is this spam?

Delivery & Shipping

In this article, we’ll explain your health coach's role and how they can best support you throughout the programme.

What to expect from your health coach

Health Coach & Support

Can I take GLP-1 medication if I have diabetes?

Will GLP-1 medication affect my contraception?

Will GLP-1 medication affect my HRT (Hormone Replacement Therapy)?

Our guide to coming off the medication

Will I gain weight once I stop the medication?

How long do side effects last?

Side Effects & Health Considerations

What does the Mounjaro pen look like after it has been used?

My pen doesn't seem to be working - I can't push the plunger  / or the bung looks over inflated

I can't open my sharps bin, what should I do?

Why is there still liquid in my pen?

Does the medication have to be stored in the refrigerator all the time?

Medication Storage & Handling

What should I do if I accidentally missed a dose of my medication?

How to switch from Mounjaro to Wegovy safely

How do I stop the medication?

I want to stay on my current dose, how do I do that?

Medication Usage & Dosing

Can I travel with my medication?

How should I dispose of sharps/needles when travelling?

Travel

Why has the Mounjaro price increased in the UK?

Mounjaro alternatives: Your complete guide to weight loss options in 2025

Wegovy vs Mounjaro: Which weight-loss injection is right for you?

Weight Loss & Medication Guidance

Guides

Stories

Blog

Shop

Resources

Find answers and get help from Intercom Support and Community Experts

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