We're sorry to hear that you'd like to cancel your Second Nature account. Please see below for instructions on how to cancel - it varies depending on your subscription type.
NHS-referred members
Did you know that as a NHS-referred member you'll have lifetime access to the SN app once your programme has finished? So you can dip in and out of the programme in the future whenever you need a refresher!
However, if you'd still like to fully cancel your account please click the button "Talk to a person" so that our team can process this for you
Vitality members
Did you know that if you signed up to Second Nature via Vitality, you'll have lifetime access to the SN app once your programme has finished? So you can dip in and out of the programme in the future whenever you need a refresher!
However, if you'd still like to fully cancel your account please click the button "Talk to a person" so that our team can process this for you
Medication-supported members
You can cancel your subscription in-app by following these steps:
Open the Second Nature app
Select your profile icon in the top right corner
Select Settings
Select Manage my subscription
Scroll down and select Cancel my subscription
Follow the steps shown in the next screens to cancel your subscription
Non-medication-supported paying members
You can cancel your subscription in-app by following these steps:
Open the Second Nature app
Select your profile icon in the top right corner
Select Settings
Select Manage my subscription
Scroll down and select Cancel my subscription
Follow the steps shown in the next screens to cancel your subscription