We're sorry to hear that you'd like to cancel your Second Nature account. Please see below for instructions on how to cancel - it varies depending on your subscription type.
NHS-referred members
Did you know that as a NHS-referred member you'll have lifetime access to the SN app once your programme has finished? So you can dip in and out of the programme in the future whenever you need a refresher!
However, if you'd still like to fully cancel your account please click the button "Talk to a person" so that our team can process this for you
Vitality members
Did you know that if you signed up to Second Nature via Vitality, you'll have lifetime access to the SN app once your programme has finished? So you can dip in and out of the programme in the future whenever you need a refresher!
However, if you'd still like to fully cancel your account please click the button "Talk to a person" so that our team can process this for you
Medication-supported members
Open the Second Nature app
Go to your Today page
Tap the Profile icon in the top right corner
Select Settings in the top right corner
Choose Manage my subscription
Scroll down and tap Change my subscription
Follow the on-screen prompts to Cancel my subscription and confirm by selecting Cancel anyway
*It's important to inform your health coach before cancelling your membership. They can guide you through safely coming off your medication to avoid any potential side effects.
Non-medication-supported paying members
Open the Second Nature app
Go to your Today page
Tap the Profile icon in the top right corner
Select Settings in the top right corner
Choose Manage my subscription
Scroll down and tap Change my subscription
Follow the on-screen prompts to Cancel my subscription and confirm by selecting Cancel anyway