To personalise your notifications within the Core programme, head to the 'Settings' page within the Second Nature app. To get to the Settings page, click 'Go to profile' in the Home page of the app and select Settings in the top right corner.

Manage notifications

Clicking on this will take you to your device’s Second Nature ‘Settings’. For example, on an iPhone, you can allow access to:

  • Contacts
  • Bluetooth
  • Background App Refresh
  • Mobile data

Send test notification

If users don’t think you are receiving notifications, they can click this. If a green banner with ‘Test notification received!’ is displayed at the top of the app, the notifications are working. 

Weigh-in reminders

Here, you can set a reminder to weigh yourself on certain days and at a particular time (we recommend setting this reminder for the same time each weigh-in). 

You can also select ‘Turn all notifications off’ to stop weigh-in reminders. 

Once the settings have been chosen, you need to select ‘Save’ in the top right hand corner of the screen.

You can enable/disable the below notification options:

Subscribed to email updates: swipe the bar to green to enable email updates to be sent to you.

Weight progress notifications: swipe the bar to green to enable your weight notifications. Notifications include: "You've just weighed in", "You're x% towards your goal".

Chat notifications: swipe the bar to green to enable chat notifications.

Goal notifications:  swipe the bar to green to enable goal notifications. This will enable notifications when you have reached a goal or milestone!

Reminder notifications: swipe the bar to green to enable reminder notifications. These include reminders about a new course articles being unlocked and weigh-in reminders.

Community notifications

Community notifications are managed on the individual community's page.

To switch on or off notifications for a specific community, select the community from the 'Chat' page in-app and follow the instructions below:

  • Select 'More' in the top righthand corner
  • Scroll just below the community's description and select 'Notification settings'
  • Toggle on or off notifications to fit your preference

Activity tab

In the bottom right corner of the app is the Activity tab. From here, you’ll be able to see notifications relating to the communities.

For any further queries or concerns please send a message to Customer Support via the app ('Chat' >> 'Speak to Customer Support').

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