To personalise your notifications within your 12 week programme, head to the 'Settings' page within the Second Nature app.

Select 'Settings' in the top righthand corner.

Manage notifications

Clicking on this will take you to your device’s ‘Settings’. You can set your preferences by clicking on ‘Notifications’. For example, on an iPhone, you can turn off notifications by sliding the button next to ‘Allow Notifications’ to the left so that it is grey. You will then not receive any notifications from the Second Nature app.

Send test notification

If users don’t think you are receiving notifications, they can click this. If a green banner with ‘Test notification received!’ is displayed at the top of the app, the notifications are working. 

Weigh in reminders

Here, you can set a reminder to weigh yourself on certain days and at a particular time (we recommend setting this reminder for the same time each weigh in). 

You can also select ‘Turn all notifications off’ to stop weigh-in reminders. 

Once the settings have been chosen, you need to select ‘Save’ in the top right hand corner of the screen.

You can enable/disable the below notification options:

Weight notifications: swipe the bar to green to enable your weight notifications. Notifications include: "You've just weighed in", "You're x% towards your goal".

Chat notifications: swipe the bar to green to enable chat notifications.

Goal notifications:  swipe the bar to green to enable goal notifications. This will enable notifications when you have reached a goal or milestone!

Reminder notifications: swipe the bar to green to enable reminder notifications. These include reminders about a new sustain course article being unlocked and weigh-in reminders.

Sustain

To customise your Sustain community notifications you need to access the Sustain Community through the 'Chat' section of the Second Nature app.

Once in the Sustain Community, click on any of your 'Clubs'. Within the club is a small 'More' button in the top right hand corner. Click on this and then click on 'Notification Settings'.

You then have three notification options:

1.  When anyone posts a new conversation- receive a notification when someone in the club posts a new conversation.

2. When a health coach posts a new conversation- get notified when a health coach writes in the club.

3. When there is a new comment on a post made by me- receive a notification when someone comments on your post.

Note: you can personalise the notification settings for each of the clubs you are a member of following these instructions.

How do I know if I have received a notification?

If you have a notification within the Chat section of the app, a small red dot will appear on the chat icon.

If you have a notification with the Sustain community a small dot will appear besides the 'Sustain Community' bar within the 'Chat' page of the app. Click through to the Sustain community and an orange dot will appear within the Club the new notification is in.

Within Sustain, on the main Community page, there is also a notifications feed so you can see an overview of any new notifications within the Sustain community. 

Activity tab

In the bottom right corner of the app is the Activity tab. From here, you’ll be able to see notifications about community activity.

For any further queries or concerns please send a message to support@secondnature.io.

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