Depending on the type of Second Nature programme you're on, you may have access to a health coach through an in-app group chat and 1:1 chat. Please note that there are some Second Nature programmes that do not offer access to a health coach.
To access the 1-1 chat with your health coach:
Open the Second Nature app
At the bottom of the screen, without needing to scroll, you'll see four icons (Today, Track, Chat and Toolbox).
Select the 'Chat' icon
Click on the box with your health coach's name (you will see a star icon after their name)
You can then start typing in the chat box