If you use a Fitbit, you can sync your data with the Second Nature app by first connecting the Google Health app to Apple Health, and then allowing Second Nature to read that data from Apple Health. You no longer need a third-party app to do this.
Note: the Fitbit app has been replaced by the Google Health app. You'll need Google Health version 5.05 or later and an iPhone running iOS 16.4 or later. If you can't see the option below, update the Google Health app from the App Store.
Step 1: Connect Google Health to Apple Health
Open the Google Health app on your iPhone
Tap Connections in the top left, then Apps and services
Under Add connections, tap Apple Health, then Get started
Tap Agree on the consent screen
Turn on the data you'd like Google Health to share with Apple Health:
Steps
Weight
Sleep
Workouts (this may be called Exercise in the Google Health app)
Tap Done
Step 2: Check Apple Health permissions
Open the Health app on your iPhone
Tap your profile picture in the top-right corner
Tap Apps
Select Google Health
Check that Steps, Weight, Sleep and Workouts are turned on
Step 3: Connect Apple Health to Second Nature
Open the Second Nature app
Tap the profile icon in the top right of the Today page
Go to Settings
Select Connect Apple Health
Tap Connect to Apple Health
Once connected, your Fitbit data in Apple Health can be read by Second Nature.
Troubleshooting
My Fitbit data isn't appearing in Second Nature
Please check the following:
Your Fitbit has synced with the Google Health app. Pull down on the Today tab, or tap Sync Now under Connections
Google Health is connected to Apple Health
Google Health has permission to write the relevant data to Apple Health
Second Nature has permission to read data from Apple Health
You've opened the Google Health and Apple Health apps recently so they can sync
My steps aren't syncing
Open Apple Health and check whether your step data is visible there
If steps aren't showing in Apple Health, the issue is likely between Google Health and Apple Health
If steps are visible in Apple Health but not in Second Nature, check that Second Nature has permission to read Steps from Apple Health
My steps are doubled or the wrong data is syncing
If both your iPhone and your Fitbit record steps, make sure your Fitbit is the priority source in Apple Health:
Open Apple Health
Select Show All Health Data
Select Steps
Scroll down and select Data Sources & Access
Select Edit in the top-right corner
Tap and hold the three horizontal lines next to Google Health and drag it to the top of the list
If you've checked all of the above and your data still isn't syncing, please contact the Customer Support team at support@secondnature.io with details of your device, iOS version, and which data isn't syncing so we can investigate further.