Please note: If your scales don't have the Second Nature label on them, please follow these instructions here.
Setting up your scales
Step 1 - Syncing your phone and scales
Make sure your scales are on a firm, flat, even surface. This will ensure weight readings are accurate and consistent. Do not use on carpet, rug, or uneven tiled flooring.
Download the Second Nature app from either the Apple Store or Google Play Store
Make sure Bluetooth is enabled on your phone or tablet
When using an Android device, please also ensure GPS is switched on and location permissions are enabled for the Second Nature app
Remove your scales from the box and insert the AAA batteries provided
Place your scales on a firm, even surface. Use your fingers and alternate pushing down firmly on two opposite corners of the scales. If the scales are on a flat surface, you should not hear any sound. On an uneven surface, the scales will make a noise as you alternate pressure on the two corners. If the scales aren’t perfectly stable, weight readings risk being inaccurate or inconsistent
Step 2 - Taking your first weight reading
Open the Second Nature app and select ‘Track’ at the bottom of the screen
Select ‘My devices’ at the top right of the screen
Step on the scales (with bare feet) to turn them on, then step off
Once they're on, step on the scales again, your weight reading will then blink on the display
Immediately select 'Pair scales' on the ‘My Devices’ app page - it will then
search for the scales - remain standing on the scales until a message appears confirming that they have paired
Your weight reading will then be synced to your app and will soon appear in your ‘Track’ page. As long as the scales are paired to the app, any subsequent weight readings will automatically sync to your account
Once your scales have been paired to the app, a green banner will appear at the top of your screen and your first weight reading will be synced to your account. You can view this reading on the 'Track' page.
Your scales will then remain paired to the app unless you log out of your account. The scales would then need to be re-paired.
Step 3 - Taking more weight readings
As long as the scales are paired to the app, Bluetooth is enabled on your phone, and your phone is nearby, any weight readings will automatically sync to your account
If you’re having any trouble syncing the scales, repeat the steps in sections 1 and 2 to re-pair the scales
Incorrect weight readings
If you notice that an incorrect reading has synced to your account, don’t worry – it’s easy to correct! Simply follow the steps outlined in this guide: How to delete incorrect weight readings