Getting Started

Customer Support response times

This article will outline how you can check if the support team has received your message and when you can expect to hear back from us.

Written by Lucy
Updated over a week ago

Managing your in-app privacy settings

How to manage your privacy settings within the Second Nature app

Written by Lucy
Updated over a week ago

Managing your Second Nature notifications

How to manage your in app notifications

Written by Lucy
Updated over a week ago

Second Nature packages

Information about your Second Nature package.

Written by Lucy
Updated over a week ago

Syncing your personal activity tracker to the Second Nature app

A guide to using your own activity tracker such as a FitBit or Garmin Watch with the Second Nature programme

Written by Lucy
Updated over a week ago

Using The Second Nature Web-app to Access Your Account

Accessing your account via web browser, alternative to the mobile app

Written by Lucy
Updated over a week ago

Adding a profile picture

Written by Lucy
Updated over a week ago

Changing your goal weight

Written by Emily Pieront
Updated over a week ago

Second Nature app-overview

To help you get your account set up and ready to go!

Written by Lucy
Updated over a week ago

Getting started on the Second Nature programme

Where to find key information leading up to your start date

Written by Anna
Updated over a week ago

Setting your first goal weight

Written by Lucy
Updated over a week ago

Converting your exercise into steps

Convert activities such as swimming or cycling into steps

Written by Emily Pieront
Updated over a week ago

Delete incorrect weight readings

Written by Emily Pieront
Updated over a week ago

Manually add your weight

Here's how to add weight readings manually on your Android device

Written by Emily Pieront
Updated over a week ago

Managing your weight readings

Set your preferred weight unit and add or delete any weight readings

Written by Emily Pieront
Updated over a week ago

Group chat features

Making the most of your coach-led peer group

Written by Anna
Updated over a week ago

How to create a shopping list

Simplify your week with the shopping list tool

Written by Anna
Updated over a week ago

Creating and editing a journal entry

Written by Amy
Updated over a week ago

Creating a food diary

How to use the food diary function within the app

Written by Amy
Updated over a week ago

Editing your weekly steps goal

How to change your weekly steps goal

Written by Amy
Updated over a week ago

Setting a new habit

How to use the habit function within the app

Written by Amy
Updated over a week ago

Steps leaderboards

Written by Amy
Updated over a week ago

Using the Meal planner tool

Keep your nutrition on track

Written by Anna
Updated over a week ago

Weekly progress reports

Written by Anna
Updated over a week ago