Welcome to the Second Nature programme! We're so pleased to have you joining us to build foundational habits for healthy living.
If you haven't already downloaded the mobile application, please do so using the appropriate link below:
Once you've completed signup and selected your programme start date, you'll join a group of members starting at the same time, who'll be your peer support throughout your journey.
To see your group, select the 'Home' icon from the bottom toolbar in-app, and scroll to the bottom of the page.
To access your group chat, select the 'Chat' icon from the bottom toolbar and select 'Group'. For more detail on using the group chat feature, please see this article.
You'll be able to access all programme tools and features from within our mobile application.
In the week leading up to your start date, we recommend reading through the 'Prepare' content which readies you for your first week on the programme, 'Reset'.
To access the 'Prepare' content, select the 'Toolbox' icon from the bottom toolbar in-app. Select 'Core programme' and 'Prepare'. You'll find sample meal plans and nutritional guidelines to prep you for your first week.
From the 'Toolbox', you'll have access to:
- Core programme articles
- Follow-on programme articles (accessible after completing the core programme)
- Meal planner
- Food diary
Depending on where you're signing up from, you may receive a package. If a package is included in your subscription, it will arrive to you between the Thursday and Saturday leading up to your Monday start date.
If you have any queries during the programme, we first recommend searching keywords in the FAQs section to see if there's a relevant article that answers your query.
If you have any nutrition-related questions that aren't answered in the FAQs, please message your health coach in the group chat. You can tag them in a comment by typing '@' and selecting their name from the populated options.
If you have any questions about your subscription, the app, or your package, please contact our support team by messaging from the 'Chat' page, or emailing firstname.lastname@example.org.